UAB “ALTIS LTD” (hereinafter – the Data Controller), by this privacy policy (hereinafter – the Privacy Policy), sets out the terms and conditions for the processing of personal data when using the website operated by the Data Controller. The terms set out in the Privacy Policy apply every time you access the content and/or services we provide, regardless of the device (computer, mobile phone, tablet, television, etc.) you use.

Data Controller's details: UAB “ALTIS LTD”
Registered office: Europos pr. 81, Kaunas 46333, Lithuania
Tel. +370 37 244806
Email: eprekyba@bestmarket.lt
Company code: 302720544

We confirm that the data of visitors to the Data Controller's website bestmarket.lt will be collected in compliance with the requirements of applicable European Union and Republic of Lithuania legislation and the instructions of supervisory authorities. All reasonable technical and administrative measures are taken to ensure that the data we collect about visitors to the bestmarket.lt website is protected against loss, unauthorised use and alteration.

Persons under the age of 16 may not provide any personal data through our website. If you are under 16, you must obtain the consent of your parents or other legal guardians before providing personal information.

The terms used in these rules are understood as defined in the General Data Protection Regulation No. 2016/679.

What information do we collect about you?

• place of residence (address)
• first name
• last name
• telephone number
• email address
• IP address

You may choose not to provide us with certain information (e.g. the information requested when registering in our online store), but in that case you may not be allowed to use the online purchasing service we offer.

How do we use your information?

We may use the information collected for the following purposes:

• To register you so that you can use the online purchasing service we provide
• To pay for your shopping cart through the external banking service provider you choose
• For direct marketing purposes*, e.g. to send newsletters, provide individually tailored advertisements and send notifications about promotions, to assess and analyse our market, customers, products and services (including collecting your opinions about products and services and organising customer surveys)
• To find out how people use the online services we provide, so that we can improve them and create new content, products and services
• In other ways with your consent.*

* Please note that you have the right to object to, or at any time withdraw your consent to, the processing of your data for the purposes marked with an asterisk above.

To whom do we disclose your information?

We undertake not to disclose your personal data to any unrelated third parties, except in the following cases:

• where you have given your consent to the disclosure of personal data
• when providing services – to our partners providing delivery of goods or other services you have ordered. We will provide these service providers only with as much of your personal information as is necessary to perform the specific service
• to law enforcement authorities in accordance with the procedure established by the legal acts of the Republic of Lithuania

What do we do to protect your information?

Personal data is protected against loss, unauthorised use and alteration. We have implemented physical and technical measures to protect all the information we collect for the purposes of providing our services. We remind you that, although we take appropriate steps to protect your information, no website, internet transaction, computer system or wireless connection is completely secure.

Your rights

As a Data Subject whose data is processed in the Data Controller's activities, you have the following rights:

• To be informed about the processing of your data (the right to know)
• To access your data and to know how it is processed (the right of access)
• To demand that incomplete personal data be rectified or, taking into account the purposes of the processing, completed (the right to rectification)
• To have your data erased or to have the processing of your data suspended (except for storage) (the right to erasure and the right “to be forgotten”)
• To demand that the Data Controller restrict the processing of personal data where one of the legitimate grounds applies (the right to restriction)
• The right to data portability
• To object to the processing of personal data where such data is processed or intended to be processed for direct marketing purposes, including profiling to the extent that it is related to such direct marketing

If you no longer want your personal data to be processed for direct marketing purposes, including profiling, you can send an email to eprekyba@bestmarket.lt or call +370 37 244806 and object to your personal data being processed for direct marketing purposes and/or to solely automated processing of your personal data, including profiling**, without stating the reasons for your objection.

** Based on the personal data you have provided, your personal data may be profiled for direct marketing purposes in order to offer you individually tailored solutions and offers. You may at any time withdraw your consent to the processing of personal data by automated means, including profiling, or object to it.

The Data Subject has the right to submit any request or instruction relating to the processing of personal data to the Data Controller in writing in one of the following ways: by delivering it in person or by post to Europos pr. 81, Kaunas 46333; by email: eprekyba@bestmarket.lt.

Upon receiving such a request or instruction, the Data Controller shall, no later than one month from the date of the request, provide a response and carry out the actions specified in the request or refuse to do so. If necessary, this period may be extended by a further two months, taking into account the complexity and number of requests. In that case, within one month of receiving the request, the Data Controller shall inform the Data Subject of such an extension, stating the reasons for the delay.

The Data Controller may refuse to enable data subjects to exercise the rights listed above, except for the objection to the processing of personal data for direct marketing, in cases provided for by law where it is necessary to ensure the prevention, investigation and detection of crime, breaches of official or professional ethics, as well as the protection of the rights and freedoms of the data subject or other persons.

Third-party websites, services and products on our websites

The bestmarket.lt website may contain third-party advertising banners and links to their websites and services, which the Data Controller does not control. The Data Controller is not responsible for the security and privacy of information collected by third parties. You should read the privacy statements applicable to the third-party websites and services you use.

Cookies

When you visit the bestmarket.lt website, we want to provide content and features tailored to your specific needs. This requires cookies. These are small pieces of information that are created automatically when you browse a website and are stored on your computer or other end device. They help us to recognise you as a previous visitor to a particular website, to save your browsing history and to adapt the content accordingly. Cookies also help to ensure the smooth operation of websites, allow us to monitor the duration and frequency of visits to websites and to collect statistical information about the number of website visitors.

Our website may contain links to the websites of other persons, companies or organisations. Please note that the Data Controller is not responsible for the content of such websites or the privacy principles they apply. Therefore, if by clicking a link on the Data Controller's website you are taken to other websites, you should separately review their privacy policies.

Contact us

If you have any questions about the information provided in this Privacy Policy, please contact us in any way convenient to you:

By post: Europos pr. 81, Kaunas 46333, Lithuania

By telephone: +370 37 244806

By email: eprekyba@bestmarket.lt